Step 1: Uninstall TurboTax
On your computer, go to the Control Panel.
Select Programs and Features (or Add or Remove Programs on some versions of Windows).
Find TurboTax in the list of installed programs.
Click Uninstall and follow the on-screen instructions to remove the software completely.
Step 2: Restart Your Computer
After uninstalling TurboTax, restart your computer to ensure all system processes are refreshed.
Step 3: Reinstall TurboTax
Download the TurboTax installer from the official website or use the installation file you previously obtained.
Run the installer and follow the instructions to complete the installation process.
Step 4: Activate TurboTax
Once the installation is complete, launch TurboTax.
Enter your license code when prompted.
Follow the activation steps to complete the process.
Important Note: This issue often occurs due to an incomplete or corrupted previous installation. Removing the old version and performing a clean installation usually resolves the problem.
If you encounter any issues during these steps, consider temporarily disabling your antivirus software or firewall as they may interfere with the installation. Remember to enable them again once TurboTax is successfully installed.